Policy and term

Privacy Policy for Keyan Technologies

Last Updated: October 25, 2023 Website: www.keyan.com.bd

This Privacy Policy describes how Keyan Technologies (“Company”, “We”, “Us”, or “Our”) collects, uses, and protects your personal information when you visit our website or purchase our products. By accessing our services, you agree to the collection and use of information in accordance with this policy.

1. Interpretation and Definitions

  • Account: A unique profile created for you to access our Service or parts of our Service.

  • Company: Refers to Keyan Technologies, Bangladesh.

  • Cookies: Small files placed on your device that track browsing history and preferences.

  • Personal Data: Any information that relates to an identified or identifiable individual.

  • Service: Refers to the website and the e-commerce platform provided by Keyan Technologies.

  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., page visit duration).

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Information

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes:

  • First name and last name

  • Email address and Phone number

  • Shipping and Billing address

  • Payment details (processed via secure third-party gateways)

Usage Data

We may also collect information on how the Service is accessed and used. This includes your device's IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data.

3. Cookies and Tracking Technologies

Keyan Technologies uses cookies to track activity on our website and hold certain information to enhance your user experience.

  • Session Cookies: To operate our Service (e.g., keeping items in your cart).

  • Preference Cookies: To remember your settings and various preferences.

  • Security Cookies: For security purposes and fraud prevention.

Note: You can instruct your browser to refuse all cookies. However, if you do not accept cookies, you may not be able to use some portions of our Service.

4. How We Use Your Data

Keyan Technologies uses the collected data for various purposes:

  • To fulfill orders: Processing payments, arranging for shipping, and providing invoices.

  • To communicate: Sending order confirmations, technical notices, and promotional offers (if opted-in).

  • To improve: Analyzing usage trends to enhance our website interface and product selection.

  • To prevent fraud: Monitoring for potential security breaches or fraudulent transactions.

5. Sharing and Disclosure of Data

We do not sell or rent your personal information. We may share your data with:

  • Service Providers: Courier services (e.g., Pathao, RedX, or Steadfast) and payment processors (e.g., SSLCommerz, bKash) to complete your transactions.

  • Legal Obligations: If required to do so by law or in response to valid requests by public authorities in Bangladesh.

  • Business Transfers: If Keyan Technologies is involved in a merger, acquisition, or asset sale.

6. Data Security

The security of your data is important to us. We implement industry-standard encryption and security protocols. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Your Rights

Under the laws of Bangladesh, you have the right to:

  • Access/Update: Review and change your personal information via your account dashboard.

  • Delete: Request the deletion of your personal data, subject to legal or contractual record-keeping requirements.

  • Opt-out: Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link.

8. Third-Party Links

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please reach out to us:

  • Email: info@keyan.com.bd

  • Phone: 8801616500136

  • Address: House 55, Road 04, Sector 3, Uttara, Dhaka - 1230

  • Website: www.keyan.com.bd